New Patient Management System and Portal

Between 4 and 15 November 2024, we will be implementing a new Practice Management System (PMS). 

We are excited that the new system will enhance the services we can offer, but there will inevitably be some disruption during implementation, as staff are firstly trained on the new system and then become accustomed to using it. 

One impact is that during the implementation period, we will have fewer than usual appointments available in both booked and on the day clinics. Please bear with us … and consider if your routine appointment can wait until after the implementation.  As ever, please request repeat prescriptions well in advance of running out of medications.

Remember, if we are temporarily unavailable, care can be accessed via our partners as follows: Nw

Urgent Care Franklin, 12 Glasgow Rd Pukekohe, 8:00am to 8:00pm

Ka Ora Telecare, 0800 252 672, 5:00pm to 8:00am

Healthline, 0800 0611 116, Any Time

To allow the migration of data between systems, please note we will be CLOSED on Saturday 9 November 2024. On Monday 11 November 2024 we will open later than usual at 9 am.

If you are currently signed up to ManageMyHealth, you will shortly receive communications on how to switch to the new patient portal MyIndici.